Contact us
Support runs over email. There is no chat widget, because a queue that answers properly beats a bubble that answers instantly with nothing.
What to include about an order
Send us the order ID from your tracking link. That single string identifies the order, the service, the target and the payment, and it turns a three-message exchange into one reply. If you have lost the link, the payment reference from your bank or UPI app works instead.
Where the complaint is that a count has not moved, check the platform from a logged-out browser first and tell us what you see there. Counts inside your own app cache for hours, and that accounts for most of what gets reported as a missing delivery.
Refund requests
Most refunds are automatic and need no email at all: a failed placement, a cancelled order and a partial delivery all refund without being asked. The refund policy sets out what is covered. Email us if you believe a refund was owed and has not appeared after seven working days.
Before you order
Pre-sales questions are welcome, especially about whether a service fits what you are trying to do. We would rather talk you out of an order than process one that was never going to work.